Knowledge Architecture incident

Synthesis Performance Impacted

Notice Resolved View vendor source →

Knowledge Architecture experienced a notice incident on August 24, 2020, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2020, 09:10 PM UTC
Resolved
Aug 24, 2020, 11:30 PM UTC
Duration
2h 19m
Detected by Pingoru
Aug 24, 2020, 09:10 PM UTC

Update timeline

  1. investigating Aug 24, 2020, 09:10 PM UTC

    We are currently experiencing higher than normal load times in the Synthesis Stream. Behavior will vary from normal load times, to a delayed spin, to an indefinite spin. We are investigating the issue and will provide updates here as soon as possible.

  2. investigating Aug 24, 2020, 10:24 PM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 24, 2020, 11:30 PM UTC

    Synthesis Stream performance has returned to normal. Thank you for your patience and please let us know if you see anything out of the ordinary.