Knowledge Architecture incident

Synthesis Email Notification Delayed

Notice Resolved View vendor source →

Knowledge Architecture experienced a notice incident on June 9, 2022, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2022, 02:09 PM UTC
Resolved
Jun 09, 2022, 05:22 PM UTC
Duration
3h 12m
Detected by Pingoru
Jun 09, 2022, 02:09 PM UTC

Update timeline

  1. monitoring Jun 09, 2022, 02:09 PM UTC

    The Synthesis component that handles email Notifications is currently experiencing delays in delivery. All emails have been queued and will be delivered when the issue is resolved.

  2. resolved Jun 09, 2022, 05:22 PM UTC

    The Notifications issue has been resolved and all email should be being delivered as normal. If you are still experiencing a delay in Notifications please open a ticket at [email protected] and we'll investigate from there. Thanks!