Knowledge Architecture experienced a notice incident on October 28, 2022, lasting 5h 11m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 28, 2022, 05:12 PM UTC
We are investigating media uploads not completing when adding images or videos to posts. We'll let you know as soon as we have the cause identified.
- investigating Oct 28, 2022, 06:52 PM UTC
Hi everyone, a quick update that we are still working on this. We hope to have a workaround soon, we'll update as soon as there is more information.
- monitoring Oct 28, 2022, 07:51 PM UTC
Hello, we have identified the issue and put a fix in place. You should now be able to upload images as normal. If you are still experiencing any issues please open a ticket at [email protected] and we'll look right into it. Thank you for your patience as we worked through that error.
- resolved Oct 28, 2022, 10:24 PM UTC
Uploading Media to Synthesis posts functionality has been restored. If you continue to see any issues, please reach out to [email protected] and we'll take a look. Have a great weekend.