Knowledge Architecture incident

Synthesis Page Load Failures

Minor Resolved View vendor source →

Knowledge Architecture experienced a minor incident on July 16, 2018, lasting 4h 5m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2018, 03:21 PM UTC
Resolved
Jul 16, 2018, 07:26 PM UTC
Duration
4h 5m
Detected by Pingoru
Jul 16, 2018, 03:21 PM UTC

Update timeline

  1. investigating Jul 16, 2018, 03:21 PM UTC

    We are investigating intermittent Synthesis page load failures. We'll post an update with more information soon.

  2. monitoring Jul 16, 2018, 04:31 PM UTC

    Synthesis performance has returned to normal. We're actively monitoring infrastructure to ensure performance remains stable.

  3. resolved Jul 16, 2018, 07:26 PM UTC

    The issue impacting Synthesis page loads has been resolved and is not expected to recur. Thank you for your patience while we worked through those delays!