Knowledge Architecture experienced a minor incident on September 3, 2019, lasting 3h 10m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 03, 2019, 08:47 PM UTC
We are currently experiencing higher than normal page load times in the Synthesis Web Application. We are investigating the issue and will provide updates here as soon as possible.
- monitoring Sep 03, 2019, 09:51 PM UTC
We have put a fix in place for the Stream performance issue and page loads should have returned to normal. We're actively monitoring the situation to ensure things remain stable.
- resolved Sep 03, 2019, 11:58 PM UTC
We've concluded monitoring the fix and all systems are back to normal. If you continue to experience any behavior out of the ordinary please contact us at [email protected] and we'll get it taken care of straight away.