Kno2 experienced a minor incident on August 31, 2021 affecting Kno2fy Web Application, lasting 1h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Kno2fy Web Application
Update timeline
- investigating Aug 31, 2021, 07:11 PM UTC
We are experiencing network performance degradation due to a vendor.
- identified Aug 31, 2021, 07:33 PM UTC
Our vendor is experiencing degraded service in their US regions which are affecting Kno2 customers. Their engineering team is working quickly to mitigate this and apologizes for the impact this is having on you and your users.
- resolved Aug 31, 2021, 09:01 PM UTC
Our vendors have resolved all issues. Services are restored and working normally.