Knak incident

Marketo Sync Issues

Notice Resolved View vendor source →

Knak experienced a notice incident on December 11, 2018 affecting Knak App, lasting 3h 14m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2018, 03:15 PM UTC
Resolved
Dec 11, 2018, 06:29 PM UTC
Duration
3h 14m
Detected by Pingoru
Dec 11, 2018, 03:15 PM UTC

Affected components

Knak App

Update timeline

  1. investigating Dec 11, 2018, 03:15 PM UTC

    We have identified sync issues with our Marketo integration which appears to have been caused by an overnight release. We are investigating the issue and hope to have resolution soon.

  2. resolved Dec 11, 2018, 06:29 PM UTC

    The issue was resolved. There was an issue with UTF8 encoding on synced emails.