Knak experienced a minor incident on January 24, 2020 affecting Knak App, lasting 20h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Knak App
Update timeline
- investigating Jan 24, 2020, 09:25 PM UTC
Hi, we are experience issues with our search engine and records are often taking 5+ minutes to get added. This is impacting: - the Email Center, - the Image Library (it still works from within the Knak Editor), and - that Users page We are working hard to resolve the issue and hope to have a solution soon. We apologize for any impacts this may be having on your work. Thank you for your patience.
- resolved Jan 25, 2020, 05:41 PM UTC
Our search engine issues have been resolved. We've been able to migrate our search engine to a new server and it's back to 100% operational.