Knak experienced a major incident on February 11, 2020 affecting Knak App, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
Knak App
Update timeline
- identified Feb 11, 2020, 04:03 PM UTC
We've identified issues happening with the icons in our application. Our icon provider is currently experiencing issues with their servers and, depending on your region, you may not be seeing icons. The icons should be back up shortly, but we are working on a fix to host them ourselves to avoid this type of issue from re-occurring in the future. We're really sorry for this and will have everything up and working again ASAP. Thanks, Patrick Proulx CTO
- resolved Feb 11, 2020, 04:46 PM UTC
This incident has been resolved. Thank you for your patience. Patrick Proulx CTO