Knak incident

Email parser is down

Major Resolved View vendor source →

Knak experienced a major incident on February 1, 2021 affecting Knak App, lasting 15m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2021, 03:36 PM UTC
Resolved
Feb 01, 2021, 03:52 PM UTC
Duration
15m
Detected by Pingoru
Feb 01, 2021, 03:36 PM UTC

Affected components

Knak App

Update timeline

  1. identified Feb 01, 2021, 03:36 PM UTC

    There's a temporary issue with the email parser where email HTML can't be generated. Should be operational again very soon.

  2. resolved Feb 01, 2021, 03:52 PM UTC

    This incident has been resolved.