Knak incident

Issue with emails created between 7:48AM-10:20AM EST

Minor Resolved View vendor source →

Knak experienced a minor incident on April 19, 2021 affecting Knak App, lasting 1h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2021, 02:22 PM UTC
Resolved
Apr 19, 2021, 04:08 PM UTC
Duration
1h 45m
Detected by Pingoru
Apr 19, 2021, 02:22 PM UTC

Affected components

Knak App

Update timeline

  1. identified Apr 19, 2021, 02:22 PM UTC

    An updated this morning caused issues that prevented modules from being able to be brought into emails. Any emails created between 7:48AM-10:20AM EST were impacted. We've reverted the release and all should work as expected for new email. We are looking to fix the emails that were impacted.

  2. resolved Apr 19, 2021, 04:08 PM UTC

    This incident has been resolved.