Knak incident

Issues with 3rd party integrator for SSO

Minor Resolved View vendor source →

Knak experienced a minor incident on April 20, 2021 affecting Knak App, lasting 5h 50m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2021, 04:02 PM UTC
Resolved
Apr 20, 2021, 09:52 PM UTC
Duration
5h 50m
Detected by Pingoru
Apr 20, 2021, 04:02 PM UTC

Affected components

Knak App

Update timeline

  1. investigating Apr 20, 2021, 04:02 PM UTC

    Our 3rd party integration is currently experiencing and issue and we are getting reports of issues logging in through Single-Sign-On. Increased errors in Auth0 https://status.auth0.com/incidents/zvjzyc7912g5?u=v0zzz6jxvbv7

  2. resolved Apr 20, 2021, 09:52 PM UTC

    Auth0 has resolved their issue and we confirm that it now works.