Knak incident

SSO: Our SSO integrator, Auth0 is currently experiencing connectivity issues. There may be some issues currently with logging into Knak using SSO

Major Resolved View vendor source →

Knak experienced a major incident on December 15, 2021 affecting Knak App, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Dec 15, 2021, 03:54 PM UTC
Resolved
Dec 15, 2021, 04:55 PM UTC
Duration
1h
Detected by Pingoru
Dec 15, 2021, 03:54 PM UTC

Affected components

Knak App

Update timeline

  1. investigating Dec 15, 2021, 03:54 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 15, 2021, 04:28 PM UTC

    The upstream service seems to have resolved the issue. Monitoring for now.

  3. resolved Dec 15, 2021, 04:55 PM UTC

    Auth0 has resolved their upstream issues. All SSO should be back to normal operations.