Knak incident

Unable to Access Knak after logging in

Critical Resolved View vendor source →

Knak experienced a critical incident on October 20, 2025 affecting Knak App, lasting 21h 9m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 02:22 PM UTC
Resolved
Oct 21, 2025, 11:31 AM UTC
Duration
21h 9m
Detected by Pingoru
Oct 20, 2025, 02:22 PM UTC

Affected components

Knak App

Update timeline

  1. investigating Oct 20, 2025, 02:22 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 20, 2025, 02:33 PM UTC

    We have been experiencing a temporary outage due to the ongoing AWS outage https://health.aws.amazon.com/health/status. We are currently stable but are closely monitoring the situation.

  3. resolved Oct 21, 2025, 11:31 AM UTC

    This incident has been resolved.