Knack Outage History

Knack is up right now

Pingoru has recorded 43 incidents for Knack: 11 in the last 12 months and 7 in the last 90 days.

Source: status.knack.com

43incidents recorded
11last 12 months
7last 90 days
7 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct1%
Pingoru began tracking Knack in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202614 of 720 (1%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 2026455 of 744 (7%)
September 202611 of 720 (0%)
October 202624 of 581 (1%)

Incidents, newest first

Minor November 19, 2024 API Service disruption 3h 42m API

Started Nov 19, 2024, 09:26 AM UTC· resolved Nov 19, 2024, 01:08 PM UTC

  1. investigating Nov 19, 2024, 09:26 AM UTC

    Update: 8:00 AM EST. Things are looking stable at this point so we will be closing out the alert. If you have any other issues with the service please reach out to the Support team through the regular communication channels. Update: 6:30 AM EST. It seems that the services are back to normal at this time. We will continue to monitor on our end for a few more hours. At this time we will decrease the severity of the issue. Update: 6:00 AM EST. We have found the cause and are working on a permanent fix on all the regions. We still need to run some tests on our end to ensure compatibility. Once we have the fix deployed we will add another update. At around 2:30 AM EST we have discovered an API service interruption across all platforms. If you got a 500 error for any API calls, it is related to this incident. Our engineering team has been working since then on identifying the cause and implementing a solution. We will come back with a reply soon.

  2. resolved Nov 19, 2024, 01:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 8, 2024 Task Scheduling Disruption 5h 41m Builder

Started Nov 08, 2024, 03:45 PM UTC· resolved Nov 08, 2024, 09:26 PM UTC

  1. investigating Nov 08, 2024, 03:45 PM UTC

    We are currently experiencing an issue where some scheduled tasks have stopped running, impacting a small subset of customers. Our Engineering team is actively investigating the root cause and working to restore full functionality as soon as possible. Affected customers may try updating the "Next Run Date" in the task settings, which may help trigger the tasks to resume.

  2. monitoring Nov 08, 2024, 06:29 PM UTC

    We have identified the issue affecting scheduled tasks and have pushed a fix. To ensure your scheduled tasks resume as expected, please update the "Next Run Date" in the task settings. This will help verify that tasks are triggered correctly moving forward. Thank you for your patience as we worked to resolve this issue.

  3. resolved Nov 08, 2024, 09:26 PM UTC

    This incident has been resolved.

Read the full incident report →