Klue incident

Klue App Unreachable

Critical Resolved View vendor source →

Klue experienced a critical incident on August 23, 2022 affecting app.klue.com, lasting 3h 32m. The incident has been resolved; the full update timeline is below.

Started
Aug 23, 2022, 11:46 PM UTC
Resolved
Aug 24, 2022, 03:18 AM UTC
Duration
3h 32m
Detected by Pingoru
Aug 23, 2022, 11:46 PM UTC

Affected components

app.klue.com

Update timeline

  1. investigating Aug 23, 2022, 11:46 PM UTC

    We are currently experiencing an issue with a third party provider and are working with them to resolve the issue as quickly as possible.

  2. monitoring Aug 24, 2022, 01:26 AM UTC

    We have implemented a workaround to restore access to app.klue.com and continue to work with our third party provider towards a permanent resolution.

  3. resolved Aug 24, 2022, 03:18 AM UTC

    This incident has been resolved.