Klaviyo experienced a notice incident on March 6, 2025 affecting Klaviyo App, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
Klaviyo App
Update timeline
- investigating Mar 06, 2025, 10:31 PM UTC
At 4:40pm US Eastern we identified an issue that prevents users from signing in or signing up with SMS MFA. We are working to resolve the issue, and in the meantime, users can still set up or log in with MFA via Authenticator App. Please reach out to support if you cannot access your account.
- identified Mar 06, 2025, 10:44 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Mar 06, 2025, 11:29 PM UTC
This incident has been resolved.