Klaviyo experienced a notice incident on March 6, 2025 affecting Klaviyo App, lasting 5h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Klaviyo App
Update timeline
- investigating Mar 06, 2025, 03:37 PM UTC
At 10:09am US Eastern we identified an issue causing delays to log-in, including via SMS MFA. We are working to resolve the issue, and in the meantime, users can log-in via the one-time password code if available. Please reach out to support if you cannot access your account.
- identified Mar 06, 2025, 04:28 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 06, 2025, 04:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 06, 2025, 09:17 PM UTC
This incident has been resolved.