Kiwi experienced a notice incident on October 13, 2021, lasting 5h 12m. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Oct 13, 2021, 08:57 AM UTC
A critical part of our search infrastructure is running on OVH Cloud, which is experiencing an outage OVH is making progress addressing the issue, and from our side, we're trying to work around this outage more information about this on http://travaux.ovh.net
- monitoring Oct 13, 2021, 08:58 AM UTC
The OVH network is recovering, we're looking into scaling related issues on our side
- monitoring Oct 13, 2021, 09:16 AM UTC
We managed to restore part of our search infrastructure, our services are slowly recovering
- monitoring Oct 13, 2021, 09:41 AM UTC
Our infrastructure is back up and running, but search results will still be degraded for a while we're expecting to be fully back up and running within an hour
- monitoring Oct 13, 2021, 11:39 AM UTC
We're back up and running 🎉️ Apologies for the inconveniences
- resolved Oct 13, 2021, 11:42 AM UTC
This incident has been resolved.