KitchenHub Outage History

KitchenHub is up right now

KitchenHub had 5 outages in the last 2 years totaling 1282h 20m of downtime — averaging 0.2 incidents per month.

There were 5 KitchenHub outages since April 27, 2025 totaling 1282h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.trykitchenhub.com

Minor June 5, 2026

Order Receipt Printing Degradation

Detected by Pingoru
Jun 05, 2026, 03:05 PM UTC
Resolved
Jun 05, 2026, 03:05 PM UTC
Duration
—
Timeline · 2 updates
  1. identified Jun 04, 2026, 06:08 PM UTC

    Status: Identified We are currently investigating an issue affecting order receipt printing. The issue is related to the microservice responsible for generating and converting receipts into the required printing format. As a result, some order receipts may fail to print, be delayed, or not be generated in the expected format. Order processing remains available, but receipt generation or printing may be delayed or unsuccessful for affected orders. Our team is working on a fix to restore normal receipt printing functionality. We will continue to provide updates as progress is made.

  2. resolved Jun 05, 2026, 03:05 PM UTC

    Status: Resolved The fix has been implemented, and our team has monitored the service over the past 20 hours. During this monitoring period, the issue did not reoccur. Order receipt generation and printing are now operating normally. This incident is now considered closed.

Read the full incident report →

Minor May 6, 2026

UberEats Integration Showing as Disabled

Detected by Pingoru
May 06, 2026, 02:24 PM UTC
Resolved
May 06, 2026, 02:24 PM UTC
Duration
—
Affected: UberEats
Timeline · 3 updates
  1. investigating Mar 27, 2026, 10:59 PM UTC

    Status: Investigating We are currently experiencing connectivity issues with UberEats. As a result, the integration may intermittently lose connection and connection will be shown as "disabled" Our team is actively investigating the root cause of the problem. We apologize for any inconvenience this may cause and appreciate your patience. Affected components UberEats (Partial outage)

  2. monitoring Mar 28, 2026, 08:00 AM UTC

    Status: Monitoring Connectivity with UberEats has been restored, and the integration is currently functioning as expected. At this time, we are continuing to monitor the situation closely to ensure stability. Thank you for your patience and understanding. Affected components UberEats (Operational)

  3. resolved May 06, 2026, 02:24 PM UTC

    Status: Resolved Issue is resolved. Affected components UberEats (Operational)

Read the full incident report →

Minor May 6, 2026

DoorDash API Issue

Detected by Pingoru
May 06, 2026, 02:22 PM UTC
Resolved
May 06, 2026, 02:22 PM UTC
Duration
—
Affected: Doordash
Timeline · 2 updates
  1. identified May 05, 2026, 04:47 PM UTC

    Status: Identified We are currently observing an issue related to the DoorDash API. Based on the information available, the incident is on DoorDash’s side. Our team is continuing to monitor the situation. For more details and further updates, please visit the DoorDash status page: https://www.doordashstatus.com/ We will update this status as soon as more information becomes available. Affected components Doordash (Partial outage)

  2. resolved May 06, 2026, 02:22 PM UTC

    Status: Resolved Issue has been resolved. Affected components Doordash (Operational)

Read the full incident report →