Kit incident

Intermittent issues with links in emails

Notice Resolved View vendor source →

Kit experienced a notice incident on May 24, 2019 affecting Email sending, lasting 6h 16m. The incident has been resolved; the full update timeline is below.

Started
May 24, 2019, 01:49 AM UTC
Resolved
May 24, 2019, 08:05 AM UTC
Duration
6h 16m
Detected by Pingoru
May 24, 2019, 01:49 AM UTC

Affected components

Email sending

Update timeline

  1. investigating May 24, 2019, 01:49 AM UTC

    We are investigating an issue where links in emails are not resolving for a small subset of users. It's a DNS issue, and we're working with our hosting provider to get to the bottom of it.

  2. resolved May 24, 2019, 08:05 AM UTC

    This incident has been resolved.