Kit experienced a minor incident on July 21, 2023 affecting Application, lasting 3d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 21, 2023, 06:03 PM UTC
We're currently experiencing higher than usual strain on one of our data stores used for reporting. This may result in temporarily inaccurate reporting. We are currently mitigating and will provide updates as possible. Email sending is not affected.
- identified Jul 21, 2023, 06:12 PM UTC
As part of our mitigation efforts, we will not be sending our weekly account notification emails.
- identified Jul 21, 2023, 07:41 PM UTC
Some reporting in your dashboard may currently be inaccurate due to higher than usual strain on one of our data stores. We are currently investigating and will provide updates. As part of our mitigation efforts we will not be sending weekly account notification emails. Email sending is not affected.
- resolved Jul 24, 2023, 08:15 PM UTC
After some optimizations and monitoring over the last few days, we are back to normal operations. As part of this situation, we did not send the weekly summary emails (referred to in a previous update as weekly account notification emails). Those will resume this Friday!