Kit incident

Troubles with connecting to application

Major Resolved View vendor source →

Kit experienced a major incident on February 21, 2020 affecting API and Application and 1 more component, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Feb 21, 2020, 05:40 AM UTC
Resolved
Feb 21, 2020, 06:04 AM UTC
Duration
24m
Detected by Pingoru
Feb 21, 2020, 05:40 AM UTC

Affected components

APIApplicationEmail sending

Update timeline

  1. monitoring Feb 21, 2020, 05:40 AM UTC

    We are currently investigating. The app should be back shortly.

  2. monitoring Feb 21, 2020, 05:52 AM UTC

    The application is now back online. Some sequences may still be delayed, but they will send automatically as the app catches up again. No emails were lost in the outage.

  3. resolved Feb 21, 2020, 06:04 AM UTC

    The application is now back online. Email sending is now caught up.