KISREC incident

Email - Delivery Status

Notice Resolved View vendor source →

KISREC experienced a notice incident on September 10, 2025 affecting KISREC Web Application, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 08:25 AM UTC
Resolved
Sep 11, 2025, 10:37 AM UTC
Duration
1d 2h
Detected by Pingoru
Sep 10, 2025, 08:25 AM UTC

Affected components

KISREC Web Application

Update timeline

  1. investigating Sep 10, 2025, 08:25 AM UTC

    We are not receiving email delivery status reports from our email supplier which is leaving the delivery status at "pending" in KISREC. The emails are being sent and delivered. We a have a case logged with our email supplier who are investigating.

  2. resolved Sep 11, 2025, 10:37 AM UTC

    This has now been resolved