Kintone incident

Delay in updating the Full-text search

Minor Resolved View vendor source →

Kintone experienced a minor incident on September 11, 2020, lasting 4h 46m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2020, 08:20 AM UTC
Resolved
Sep 11, 2020, 01:06 PM UTC
Duration
4h 46m
Detected by Pingoru
Sep 11, 2020, 08:20 AM UTC

Update timeline

  1. investigating Sep 11, 2020, 08:20 AM UTC

    Since 2020-09-11 4:00 (UTC), it has taken a long time for new documents to become searchable in full text in some domains.

  2. identified Sep 11, 2020, 11:08 AM UTC

    Full text search updates have been completed for most domains. The remaining few domains with large amounts of data are still in the process of being updated.

  3. resolved Sep 11, 2020, 01:06 PM UTC

    Around 2020-09-11 12:45 (UTC), the full-text search update was completed for all domains.