Kintone incident

Unable to start a new trial

Notice Resolved View vendor source →

Kintone experienced a notice incident on August 31, 2021, lasting 4h 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2021, 07:30 PM UTC
Resolved
Sep 01, 2021, 12:10 AM UTC
Duration
4h 39m
Detected by Pingoru
Aug 31, 2021, 07:30 PM UTC

Update timeline

  1. investigating Aug 31, 2021, 07:30 PM UTC

    We are experiencing an issue where a new trial does not complete successfully. We are actively investigating this issue.

  2. identified Aug 31, 2021, 07:41 PM UTC

    The issue has been identified.

  3. identified Aug 31, 2021, 07:45 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Aug 31, 2021, 11:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 01, 2021, 12:10 AM UTC

    This incident has been resolved.