Kintone incident

Connectivity issues

Critical Resolved View vendor source →

Kintone experienced a critical incident on August 12, 2024 affecting Availability, lasting 6h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 12, 2024, 05:52 PM UTC
Resolved
Aug 13, 2024, 12:08 AM UTC
Duration
6h 16m
Detected by Pingoru
Aug 12, 2024, 05:52 PM UTC

Affected components

Availability

Update timeline

  1. investigating Aug 12, 2024, 05:52 PM UTC

    Some of the traffic is experiencing intermittent connectivity issues. We're investigating the cause and will provide an update as soon as possible.

  2. identified Aug 12, 2024, 07:27 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 12, 2024, 09:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 13, 2024, 12:08 AM UTC

    This incident has been resolved.