Kintone incident

Connectivity issues

Critical Resolved View vendor source →

Kintone experienced a critical incident on October 2, 2024 affecting Availability, lasting 8h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2024, 11:13 PM UTC
Resolved
Oct 03, 2024, 07:38 AM UTC
Duration
8h 25m
Detected by Pingoru
Oct 02, 2024, 11:13 PM UTC

Affected components

Availability

Update timeline

  1. investigating Oct 02, 2024, 11:13 PM UTC

    Some of the traffic is experiencing intermittent connectivity issues. We're investigating the cause and will provide an update as soon as possible.

  2. identified Oct 03, 2024, 12:15 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 03, 2024, 01:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 03, 2024, 07:38 AM UTC

    This incident has been resolved.