Kinsta incident

Issue Downloading Invoices in MyKinsta

Major Resolved View vendor source →

Kinsta experienced a major incident on July 30, 2025 affecting MyKinsta, lasting 12h 39m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2025, 08:06 AM UTC
Resolved
Jul 30, 2025, 08:46 PM UTC
Duration
12h 39m
Detected by Pingoru
Jul 30, 2025, 08:06 AM UTC

Affected components

MyKinsta

Update timeline

  1. investigating Jul 30, 2025, 08:07 AM UTC

    We’re investigating reports of issues with downloading invoices from MyKinsta. If you experience difficulties and are unable to reach us via chat, please email [email protected] for assistance.

  2. investigating Jul 30, 2025, 11:10 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 30, 2025, 02:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 30, 2025, 08:46 PM UTC

    This incident has been resolved.