Kinsta incident
Degraded platform performance due to database connectivity issues
Kinsta experienced a minor incident on September 2, 2025 affecting MyKinsta, lasting 4h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2025, 10:39 AM UTC
We're currently investigating an issue with one of our internal databases. You may experience failed queries on our dashboard pages.
- identified Sep 02, 2025, 10:40 AM UTC
One of our Cloud SQL database instances fails to perform properly, so we are migrating to a new one. The Mykinsta dashboard's features may be unresponsive until this process is complete and we provide a new update.
- monitoring Sep 02, 2025, 12:40 PM UTC
We've successfully migrated our database and have begun restoring our services. We will continue to monitor the solution. This change will allow for service updates and deployments to resume on the platform.
- resolved Sep 02, 2025, 03:23 PM UTC
We can confirm that this incident is fully resolved. If you're still experiencing any issues, please reach out to our Support team.