Kinsta experienced a critical incident on September 27, 2025 affecting Kinsta API, lasting 3d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 27, 2025, 04:21 PM UTC
Our Engineers are investigating reports of performance issues with Kinsta API. We are working on restoring normal service to Kinsta API as quickly as possible. If you do have any questions please do not hesitate to reach out to our Support team via live chat or email at [email protected]. We apologize for this disruption and appreciate your patience while we work towards a solution.
- investigating Sep 27, 2025, 08:47 PM UTC
Our Engineers are continuing to investigate into the root cause of this disruption. If you do have any questions please do not hesitate to reach out to our Support team via live chat or email. We appreciate your patience while we work towards a solution.
- investigating Sep 28, 2025, 04:08 PM UTC
Our Engineers are continuing to investigate into the root cause of this disruption. We appreciate your patience while we work towards a solution. Please do not hesitate to reach out to our Support team via live chat or email if you have any questions.
- investigating Sep 29, 2025, 02:46 AM UTC
Our engineers are investigating the issue and working on a fix. Thank you for your patience. If you have any questions, please contact our Support team via live chat or email.
- investigating Sep 29, 2025, 06:00 AM UTC
Our engineers are currently investigating the issue and working on a resolution. We understand the inconvenience this may cause and appreciate your patience. For any questions, our Support team is available via live chat or email.
- monitoring Sep 29, 2025, 07:21 AM UTC
The API endpoints are working again. We are monitoring the API and it looks stable. We'll provide an update once the issue is confirmed to be resolved.
- monitoring Sep 29, 2025, 10:05 PM UTC
The API continues to be stable and we have not seen any further issues. We will provide an update again once we have confirmation this is completely fixed.
- monitoring Sep 30, 2025, 04:21 AM UTC
The API is stable, and no new issues have appeared. We’ll continue monitoring closely and provide another update once the fix is confirmed.
- monitoring Sep 30, 2025, 05:59 AM UTC
The API continues to run smoothly. We’ll share another update once we confirm the issue has been resolved.
- monitoring Sep 30, 2025, 02:12 PM UTC
While the API is functional and stable, we are still monitoring to ensure that the issue has been fixed.
- monitoring Oct 01, 2025, 03:06 AM UTC
The API is currently functional and stable, but we are continuing to monitor it closely to confirm that the issue has been fully resolved.
- monitoring Oct 01, 2025, 06:02 AM UTC
The API is operating normally at this time. We will keep monitoring to make sure the issue is completely resolved.
- resolved Oct 01, 2025, 10:28 AM UTC
This incident has been resolved.