Kidaura incident

Care Website, Care API, and 2 other services are down

Major Resolved View vendor source →

Kidaura experienced a major incident on September 21, 2026 affecting Care (Care Website) and Care (Care API) and 1 more component, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 02:45 PM UTC
Resolved
Sep 21, 2026, 03:46 PM UTC
Duration
1h 1m
Detected by Pingoru
Sep 21, 2026, 02:45 PM UTC

Affected components

Care (Care Website)Care (Care API)Care (Care Database)Care (Care Real Request)

Update timeline

  1. investigating Sep 21, 2026, 02:45 PM UTC

    Care Real Request went down.

  2. resolved Sep 21, 2026, 03:46 PM UTC

    Care Real Request recovered.