Kidaura incident

Care Website, Care API, and 1 other service are down

Kidaura experienced a major incident on September 23, 2026 affecting Care (Care Website) and Care (Care API) and 1 more component, lasting 5h 55m. The incident has been resolved; the full update timeline is below.

Started: Sep 23, 2026, 09:04 AM UTC
Resolved: Sep 23, 2026, 02:59 PM UTC
Duration: 5h 55m
Detected by Pingoru: Sep 23, 2026, 09:04 AM UTC

Affected components

Care (Care Website)Care (Care API)Care (Care Database)

Update timeline

investigating Sep 23, 2026, 09:04 AM UTC

Care Website went down.
resolved Sep 23, 2026, 02:59 PM UTC

Care API recovered.