Kickstarter incident

Payments scheduled maintenance

Notice Resolved View vendor source →

Kickstarter experienced a notice incident on March 1, 2016, lasting 14h 54m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2016, 03:06 PM UTC
Resolved
Mar 02, 2016, 06:00 AM UTC
Duration
14h 54m
Detected by Pingoru
Mar 01, 2016, 03:06 PM UTC

Update timeline

  1. scheduled Mar 01, 2016, 03:06 PM UTC

    We need to take our payments database offline briefly for maintenance. The database will be offline for less than 5 minutes, during which time it won't be possible to make new pledges. We know this is inconvenient, and we've worked to make the impact as short as possible. If you get an error, I recommend watching this great video of Mr. Rogers visiting a crayon factory: https://www.youtube.com/watch?v=5xhbctEcAAA After watching that video, you'll be able to pledge again.

  2. in progress Mar 02, 2016, 05:30 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Mar 02, 2016, 06:00 AM UTC

    The scheduled maintenance has been completed.