Kickserv experienced a minor incident on November 16, 2018 affecting iOS App and Android App, lasting 19d 15h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 16, 2018, 03:02 AM UTC
We’ve received reports that some jobs are displaying events and charges incorrectly in the mobile app. We’re working on a fix now and will post an update when it’s available for download. This applies to the mobile app only—the web application should function as expected. If you encounter these issues with the mobile app, try quitting and relaunching it.
- monitoring Nov 20, 2018, 09:20 PM UTC
We just released version 3.5.2 of our app to the iTunes App Store, which should fix the issue. If you have an iOS device and were experiencing this issue, please update the Kickserv app and try again. Thanks!
- resolved Dec 05, 2018, 07:01 PM UTC
This incident has been resolved.