Kickserv incident

Attachment upload problems in Internet Explorer

Minor Resolved View vendor source →

Kickserv experienced a minor incident on January 3, 2019 affecting Web Application (app.kickserv.com), lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 03, 2019, 03:50 PM UTC
Resolved
Jan 03, 2019, 04:03 PM UTC
Duration
13m
Detected by Pingoru
Jan 03, 2019, 03:50 PM UTC

Affected components

Web Application (app.kickserv.com)

Update timeline

  1. investigating Jan 03, 2019, 03:50 PM UTC

    Some IE users are currently reporting problems uploading attachments. We should have it resolved momentarily. Please try a different browser in the meantime.

  2. monitoring Jan 03, 2019, 03:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 03, 2019, 04:03 PM UTC

    This incident has been resolved.