Kickserv incident

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Minor Resolved View vendor source →

Kickserv experienced a minor incident on January 17, 2020, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2020, 02:49 PM UTC
Resolved
Jan 17, 2020, 03:47 PM UTC
Duration
58m
Detected by Pingoru
Jan 17, 2020, 02:49 PM UTC

Update timeline

  1. identified Jan 17, 2020, 02:49 PM UTC

    Support and user guide are undergoing emergency maintenance. Follow Intercom's status page for updates: https://www.intercomstatus.com/

  2. identified Jan 17, 2020, 02:51 PM UTC

    You can continue to view help articles and send support requests by chat, but Kickserv support representatives may be delayed in reading them.

  3. resolved Jan 17, 2020, 03:47 PM UTC

    This incident has been resolved.