Kickserv incident

Search Maintenance for Beta/Legacy Environments

Notice Resolved View vendor source →

Kickserv experienced a notice incident on March 7, 2016, lasting 7h 30m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2016, 07:03 PM UTC
Resolved
Mar 08, 2016, 02:34 AM UTC
Duration
7h 30m
Detected by Pingoru
Mar 07, 2016, 07:03 PM UTC

Update timeline

  1. scheduled Mar 07, 2016, 07:03 PM UTC

    We will be performing maintenance on our search servers tonight, which will result in a short degradation of search service. Search will be unavailable from 6-7pm PT tonight while we replace the server in question. This will only affect users of our beta and legacy environments (servicesidekick.com and kickserv.com).

  2. in progress Mar 08, 2016, 02:01 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Mar 08, 2016, 02:34 AM UTC

    The scheduled maintenance has been completed.