Kickbox incident

Slow List Verification

Minor Resolved View vendor source →

Kickbox experienced a minor incident on April 20, 2015, lasting 5h 7m. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2015, 11:08 PM UTC
Resolved
Apr 21, 2015, 04:15 AM UTC
Duration
5h 7m
Detected by Pingoru
Apr 20, 2015, 11:08 PM UTC

Update timeline

  1. investigating Apr 20, 2015, 11:08 PM UTC

    Some users are experiencing slow and/or restarting list verifications. Engineers are working to identify the root cause of the delay.

  2. identified Apr 21, 2015, 02:10 AM UTC

    We have identified the issue and are working towards a resolution. Jobs are mostly processing normally. However, stats may not be updating for some users' list verifications.

  3. monitoring Apr 21, 2015, 03:01 AM UTC

    List processing and stats have resumed normal operation.

  4. resolved Apr 21, 2015, 04:15 AM UTC

    List verification performance has returned to normal.