Kickbox experienced a major incident on April 26, 2016, lasting 28m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 26, 2016, 03:58 PM UTC
We are investigating a network outage affecting the API and Management Interface.
- monitoring Apr 26, 2016, 04:01 PM UTC
Operations have returned to normal at this time. We are continuing to monitor the situation.
- resolved Apr 26, 2016, 04:26 PM UTC
Our upstream network provider issued the following post mortem: A configuration change to one of our BGP peers caused the upstream sessions to restart. The problem has been resolved and corrected so it will not occur again.