Kickbox incident

Outage from Upstream Provider Causing Delays

Minor Resolved View vendor source →

Kickbox experienced a minor incident on August 31, 2017, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2017, 07:42 PM UTC
Resolved
Aug 31, 2017, 08:11 PM UTC
Duration
28m
Detected by Pingoru
Aug 31, 2017, 07:42 PM UTC

Update timeline

  1. identified Aug 31, 2017, 07:42 PM UTC

    An outage from an upstream compliance provider is causing delays in account creation, account management, billing, and list verification. We are posting an update to temporarily circumvent our reliance on this provider.

  2. monitoring Aug 31, 2017, 07:55 PM UTC

    All systems are resuming normal operation. We will continue to monitor the situation.

  3. resolved Aug 31, 2017, 08:11 PM UTC

    All systems have resumed normal operation.