Kickbox experienced a minor incident on September 20, 2017, lasting 1h 39m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 20, 2017, 03:13 PM UTC
We are investigating an issue with a downstream provider that may be causing problems accessing kickbox.io and the Kickbox API.
- identified Sep 20, 2017, 03:20 PM UTC
The downstream provider is aware of the issue and is currently working towards a resolution.
- monitoring Sep 20, 2017, 03:44 PM UTC
An issue was identified with top level .io nameservers that resulted in DNS resolution problems for several .io domains across the internet. The issue has been resolved by the .io registrar, nic.io, but some customers may continue to experience issues reaching kickbox.io or using the Kickbox API. This problem may continue until the bad resolution expires from cache.
- resolved Sep 20, 2017, 04:52 PM UTC
This issue has been resolved.