Kickbox incident

System outage

Notice Resolved View vendor source →

Kickbox experienced a notice incident on May 1, 2019 affecting Verification API and List Verification and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2019, 01:45 AM UTC
Resolved
May 01, 2019, 03:04 AM UTC
Duration
1h 19m
Detected by Pingoru
May 01, 2019, 01:45 AM UTC

Affected components

Verification APIList VerificationManagement InterfaceESP IntegrationsWebsite

Update timeline

  1. investigating May 01, 2019, 01:45 AM UTC

    We are currently investigating a system outage that is affecting our website and application, including email list verification.

  2. investigating May 01, 2019, 01:46 AM UTC

    We are continuing to investigate this issue.

  3. identified May 01, 2019, 01:51 AM UTC

    We've identified the issue causing the outage and systems have been partially restored. There may be continued delays and outages while we resolve the issue.

  4. identified May 01, 2019, 01:54 AM UTC

    We've determined that the API is also being affected by this outage and are continuing to resolve the issue.

  5. monitoring May 01, 2019, 02:56 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved May 01, 2019, 03:04 AM UTC

    This incident has been resolved.