Kickbox incident

Problem with upstream certificate provider

Minor Resolved View vendor source →

Kickbox experienced a minor incident on May 30, 2020 affecting Verification API, lasting 4h 46m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2020, 02:50 PM UTC
Resolved
May 30, 2020, 07:37 PM UTC
Duration
4h 46m
Detected by Pingoru
May 30, 2020, 02:50 PM UTC

Affected components

Verification API

Update timeline

  1. investigating May 30, 2020, 02:50 PM UTC

    An upstream certificate provider is experiencing issues. We've routed traffic away from that provider until the issue is resolved.

  2. resolved May 30, 2020, 07:37 PM UTC

    API has been operating normally since the creation of this issue. A permanent fix is in place for the upstream certificate provider. Marking as resolved.