Kickbox incident

DNS Resolution Errors

Major Resolved View vendor source →

Kickbox experienced a major incident on July 17, 2020 affecting Verification API and List Verification and 1 more component, lasting 1h 44m. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2020, 09:26 PM UTC
Resolved
Jul 17, 2020, 11:11 PM UTC
Duration
1h 44m
Detected by Pingoru
Jul 17, 2020, 09:26 PM UTC

Affected components

Verification APIList VerificationManagement InterfaceESP IntegrationsWebsiteDocumentation

Update timeline

  1. investigating Jul 17, 2020, 09:26 PM UTC

    We're investigating DNS resolution issues from our DNS provider.

  2. monitoring Jul 17, 2020, 09:37 PM UTC

    DNS resolution has returned to normal. We are continuing to monitor the situation

  3. resolved Jul 17, 2020, 11:11 PM UTC

    This incident has been resolved. More information can be found via our upstream provider: https://www.cloudflarestatus.com/incidents/b888fyhbygb8