Kickbox incident

Partial API Outage

Minor Resolved View vendor source →

Kickbox experienced a minor incident on August 8, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 08, 2023, 04:00 PM UTC
Resolved
Aug 08, 2023, 04:00 PM UTC
Duration
—
Detected by Pingoru
Aug 08, 2023, 04:00 PM UTC

Update timeline

  1. resolved Aug 08, 2023, 05:26 PM UTC

    Just after 11:00 am (central) a routine TLS certificate update caused a misconfiguration. Some users experienced a partial outage.

  2. postmortem Aug 08, 2023, 06:16 PM UTC

    The new SSL cert that was implemented did not support `TLS1.2` . This resulted in issues for only some users where that support was required.