Kickbox incident

DMARC reporting system.

Critical Resolved View vendor source →

Kickbox experienced a critical incident on August 17, 2023, lasting 2h 39m. The incident has been resolved; the full update timeline is below.

Started
Aug 17, 2023, 05:10 PM UTC
Resolved
Aug 17, 2023, 07:50 PM UTC
Duration
2h 39m
Detected by Pingoru
Aug 17, 2023, 05:10 PM UTC

Update timeline

  1. identified Aug 17, 2023, 05:10 PM UTC

    Our system failed to properly log and summarized inbound aggregate DMARC reports. Our engineers are aware of the issue and are actively working to address this issue as soon as possible.

  2. identified Aug 17, 2023, 05:11 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Aug 17, 2023, 07:50 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Aug 17, 2023, 07:50 PM UTC

    We’ve corrected the issue with DMARC that was preventing ongoing data collection. Ongoing, inbound DMARC reports should be properly received, parsed, logged and displayed in reporting. If you have any questions, please don’t hesitate to reach out to us at [email protected]