Kickbox experienced a critical incident on January 8, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Jan 08, 2024, 09:38 PM UTC
There was a small outage 10 minute outage due to an unforeseen network issue during a routine deployment.
- postmortem Jan 10, 2024, 03:15 PM UTC
A minor configuration change \(adding an alias to a Redis instance\) caused an unexpected error and prevented the Kickbox app from restarting after deployment. The issue was quickly detected and resolved by the engineering team. The total outage was 11 minutes. The misconfiguration was identified quickly and a rollback tag was deployed to restore service within minutes.