Kickbox incident

EU Verification Outage

Notice Resolved View vendor source →

Kickbox experienced a notice incident on March 5, 2024 affecting Verification API and List Verification, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2024, 03:08 PM UTC
Resolved
Mar 05, 2024, 04:05 PM UTC
Duration
56m
Detected by Pingoru
Mar 05, 2024, 03:08 PM UTC

Affected components

Verification APIList Verification

Update timeline

  1. investigating Mar 05, 2024, 03:08 PM UTC

    We are currently investigating an issue with the EU verification instance

  2. investigating Mar 05, 2024, 03:10 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 05, 2024, 03:10 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Mar 05, 2024, 03:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 05, 2024, 04:05 PM UTC

    A networking error caused a severed connection to the EU verification engine. Manual reconnection has restored services.