Kickbox incident

Slow Verification Response

Minor Resolved View vendor source →

Kickbox experienced a minor incident on October 26, 2016, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2016, 05:26 PM UTC
Resolved
Oct 26, 2016, 08:10 PM UTC
Duration
2h 43m
Detected by Pingoru
Oct 26, 2016, 05:26 PM UTC

Update timeline

  1. investigating Oct 26, 2016, 05:26 PM UTC

    We are investigating slow/failing verification responses

  2. investigating Oct 26, 2016, 05:52 PM UTC

    Verification API is reporting close-to-normal response times now. We are still working to identify the root issue. Verification jobs have been paused until the issue is identified.

  3. monitoring Oct 26, 2016, 07:00 PM UTC

    Verifications have returned to normal parameters. We are continuing to monitor the situation as we further our root cause analysis. We will update with further information at that time. In the meantime, we are re-enabling list verifications.

  4. resolved Oct 26, 2016, 08:10 PM UTC

    All verifications have been operating normally since our previous update. Marking this incident as resolved.